Never miss a job.
When a call is missed, the shop texts the caller back. If they reply YES, they get a link to book a visit with that shop.
The text they actually get
It uses the shop's name. It is one short message.
[Your company]: Missed your call. Reply YES for help by text. Msg & data rates may apply. STOP to opt out.
Reply YES and they get a link to book with that shop. STOP opts them out. How we text.
How it works
Never Miss a Job, set up for the shop.
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The shop keeps its number
Customers still call the shop's regular phone number. Missed calls forward to that shop's own texting number. Shops do not share one number.
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One text goes out
The caller gets the short message above, with the shop's name on it.
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YES gets a booking link
If they reply YES, they get a link to book a visit with that shop. The request goes to the shop, not to anyone else. If they do nothing, that is the end of it.
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After the visit
The system can ask for a review. If an estimate goes out, it can follow up.
What's included
Done for you. You do not set this up yourself.
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Missed-call text
The first text
One short text after a missed call, from the shop's own texting number.
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Booking link
After they reply YES
A link so they can book a visit with that shop. The request goes to the shop.
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Review request
After the visit
The system can ask the customer for a review once the work is done.
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Estimate follow-up
If an estimate goes out
The system can follow up so an open estimate does not sit there.
Questions
Do I change my number?
No. Each shop gets its own texting number. Customers still call the shop's regular number. Missed calls forward to that shop's own texting number.
Is it spam?
No. It is one short text. They reply YES to continue, or STOP to opt out. Message and data rates may apply. See How we text, the Text Messaging Terms, and the Privacy Policy.
What does it cost?
Setup is $497 and the price is $397 a month.
How do I start?
Use the contact page, or email jacob@readyreplysystems.com.